Restaurant Server Job Description

Reporting to: Restaurant Manager

  • Preparing restaurant tables with special attention to sanitation and order
  • Attending to customers upon entrance to the restaurant
  • Presenting menus, serving and helping customers select food/beverages

Job brief

Zermatt Kollektiv always provide competent Restaurant Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences.

Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. The Food Server enjoys talking to people, ever positive and thrives in a fast-paced workplace.

The ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities

  • Prepare restaurant tables with special attention to cleanliness and order
  • Attend to customers upon entrance
  • Present restaurant menus and help customers select food/beverages
  • Describe the dishes, their ingredients and any allergens to create a knowledgeable and enjoyable experience
  • Answer questions or make recommendations for complementary products
  • Take and serve orders
  • Answer questions or make recommendations for complementary products
  • Collaborate with other restaurant servers and kitchen/bar staff
  • Prepare and serve drinks when required
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment

Requirements

  • Proven restaurant serving or waitering experience
  • Hands-on experience in cashier duties
  • Attention to cleanliness and safety
  • Team player and flexible approach to serving and colleagues
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy
  • High school diploma is a plus but not required
  • Fluent German and English required
  • French and Swiss language skills preferred